Hotel - Types of Room Keys (HOUSEKEEPING & FRONT OFFICE DEPARTMENT)

In Hotel we have various types of keys available given to different level of staff and to the guests, here we have mentioned 6 types of keys that are used in the Hotels although as technology is moving forward new innovations are coming.



TYPES OF KEYS:




1. Grand master Key or Grandmaster Key
It opens all locks (single or double locks) of all guest rooms. It is used in case of emergency or when the access to the room is prevented. It is held by security in charge, general manager of the hotel and duty management or maybe with the executive housekeeper.

2. Master Key
It opens only single lock doors which are not double locked by the guest. It is kept with deputy or assistant housekeeper.

3. Sub Master Key/Section Key
This key opens all rooms in a maid section.

4. Floor Master Key
It is kept with the floor supervisor and can open all rooms of a particular floor which are not double locked.

5. Individual Room Key
It is handed to the guest at the time of check in and in some hotels the room number and the name of the hotel or guest is not tagged on it.

6. Card key
This type of room locking system/mechanism uses regular door locks and special plastic cards that act as room key to unlock the door. These plastic cards look like credit cards with holes punched on them or they have magnetic strip instead of holes. The system uses a computer that codes the card to lock or unlock the doors.



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