Question Paper of Semester 1 - Accommodation Operation (Housekeeping) 2018 Important Questions

Question Paper of Semester 1 - Accommodation Operation (Housekeeping)  Important Questions. These are the questions that came in the examination of Accommodation Operation for Semester 1 (2018). Exam was taken at Amity University Noida. Date of examination: 3 December 2018.




SECTION - A

 Question 1: Housekeeping Department as a revenue earning center. Explain with examples.

Question 2: Draw a layout of organization chart of medium chain hotel.

Question 3: Write a short note on Hygiene and safety factors in cleaning.

Question 4: Explain about floor seals use, care and storage.

Question 5: Write a short note on wall finishes.

Question 6: Write a short note on - Use of Eco Friendly products in Housekeeping.




SECTION - B

 Question 7: Explain the Duties and Responsibilities of Housekeeping staff.

Question 8: Describe Principles of cleaning and also explain the process of cleaning organisation.

Question 9: Describe the process of cleaning surfaces - glass, leather, marble and wood.

SECTION - C 

 Question 10:

(a) Classify polishes and describe the process of usage, care and storage of polishes.

(b) Explain in brief about the role of Housekeeping in guest satisfaction and repeat business in hotels.




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