Question Paper of Semester 1 - Front Office Operation 2018 Important Questions

Question Paper of Semester 1 - Front Office Operation 2018 Important Questions. These are the questions that came in the examination of Front Office Operation - I for Semester1 (2018). Exam was taken at Amity University Noida. Date of examination: 20 November 2018. SECTION - A Question 1: Describe the following terms: a) ARR b) Amenities c) Black Listed Guests d) Block e) Bucket f) Retention Question 2: Differentiate between Resort and Motel. Question 3: What do you understand by "Plan". Explain all plans used in Hotel Industry. Question 4: Mention all function areas of Front Office and Explain in breif. Question 5: Write down full form of following abbreviations. a) APC b) CVGR c) BTA d) FRRO e) DCA f) FHRAI Question 6: Write step by step procedure to welcome guest in a hotel. SECTION - B Question 7: Explain "Tariff fixation" and also mention the basis of charing. Question 8: List and Explain ...